Privacy Policy

Privacy Policy for Jenny Luxe Braids

Last Updated: January 2024

Jenny Luxe Braids (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share your personal information when you visit our website or use our services, including SMS communications.

1. Information We Collect

We collect information that you provide directly to us, including:

• Contact Information: such as your name, email address, and phone number.
• Booking Information: such as your preferred appointment date, time, and requested service.
• SMS Conversations: the content of messages exchanged with us via text.
• Technical Information: such as your IP address and browser type when you use our website.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To schedule, confirm, and remind you of appointments.
• To respond to your inquiries and provide customer service.
• To send you informational and promotional messages via SMS, only if you have explicitly opted-in.
• To improve our website and services.

3. Who We Share Your Information With

• Service Providers: We share your data with trusted third-party vendors who perform services on our behalf, such as our SMS delivery platform (RingCentral) and booking system. These partners are only permitted to use your information to provide these services.
• Legal Requirements: We may disclose information if required by law or to protect our rights and the rights of others.

Importantly, we do not sell, rent, or trade your personal information to third parties for their marketing purposes.

SMS Consent is Not Shared with Third Parties or Affiliates:
Your decision to opt-in to our SMS messaging program and your consent are strictly for our use at Jenny Luxe Braids. We do not share, sell, or rent your SMS consent or the phone number associated with it to any third parties or affiliates for their own marketing or promotional purposes.

4. Your Choices and Rights
You can opt-out of receiving promotional SMS messages at any time by replying STOP to any message. For help, reply HELP. You may also contact us to request access to or deletion of your personal data.

5. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Email: jennyluxebraids@gmail.com
Phone: +1 (612) 441-6049
Address: Coon Rapids, Minnesota